FAQ
Mehtas - FAQ (Frequently Asked Questions)
1. What makes Mehtas products unique?
Mehtas offers premium skincare, haircare, and body care products made from high-quality, natural ingredients. All our products are vegan, gluten-free, cruelty-free, and designed to suit all skin types, including sensitive skin.
2. Are your products suitable for sensitive skin?
Yes, Mehtas products are crafted to be gentle and effective for all skin types, including sensitive skin. Our Sensitive Skin line is specially formulated to reduce irritation and provide soothing hydration.
3. Are Mehtas products vegan and cruelty-free?
Absolutely. All Mehtas products are 100% vegan, cruelty-free, and gluten-free, providing safe and ethical beauty solutions.
4. Can I return or exchange a product?
We only accept returns for damaged or faulty items. If you receive a damaged or faulty product, please report this within 24 hours of receiving the item so we can take appropriate action for more info click here.
5. How can I contact customer support?
Reach out to our support team via email at helpme@mehtas.shop or through our Contact Us page. We're here to assist you.
6. Do you offer international shipping?
Yes, we ship over 37 countries ! Delivery times may vary depending on your location.
7. Are your products fragrance-free?
Some of our products are fragrance-free, while others are naturally scented with botanical extracts for a soothing experience.
8. How do I know which products are right for me?
Our product descriptions include detailed information about benefits, skin types, and concerns. Feel free to contact us for personalized recommendations.
9. Can I use Mehtas products during pregnancy or breastfeeding?
While our products are formulated with natural, gentle ingredients, we recommend consulting your healthcare provider before introducing new skincare products during pregnancy or breastfeeding.
10. Is it possible to cancel my order after placing it?
We start processing orders quickly to ensure fast delivery, so cancellations may not always be possible. However, please reach out to us as soon as possible with your order details, and we’ll do our best to assist you.